Terms of Use

Welcome to Winter! By accessing or using the Winter mobile application, website, or associated services, you agree to be bound by this Terms of Use Agreement (the "Terms" or "Agreement"), including our Privacy Policy and Cookie Policy. Please read this Agreement carefully before creating an account.

1. Introduction & Acceptance

These Terms of Use constitute a legally binding agreement between you ("User", "you") and Winter App Inc. ("Winter", "we", "us", or "our"), governing your access to and use of the Winter application, website, and related matchmaking and calling services (the "Services").

By accessing or using our Services, you represent that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Services.

2. Account Eligibility (Strict 18+ Only)

You are not authorized to create an account or use our Services unless all of the following conditions are met:

• You are an individual who is at least 18 years of age.
• You possess the legal authority and capacity to enter into a binding agreement.
• You have never been convicted of a felony or sex offense, and are not registered on any sex offender registry.
• You do not currently have more than one active personal account on Winter.
• You will strictly abide by all applicable local, national, and international laws while using the Services.

3. Account Creation & Biometric Security

When creating your profile, you agree to:

• Provide accurate, authentic, and current profile photographs and information about yourself. Impersonating other individuals or uploading stock or celebrity photos is grounds for permanent termination.
• Keep your login credentials secure and confidential. You are solely responsible for activities that occur under your account.
• Take advantage of the built-in Biometric App Lock (fingerprint or face unlock) on supported devices to safeguard your conversations against unauthorized physical access.

4. Community Guidelines & Prohibited Conduct

Winter was created to celebrate genuine personalities in a safe, warm environment. You expressly agree NOT to:

• Explicit & Sexual Content: Post, share, or broadcast nudity, sexually explicit materials, or solicit commercial sexual services anywhere on the platform, including chats and live video calls.
• Harassment & Bullying: Threaten, intimidate, stalk, defame, or harass any user. If a match ends a conversation or unmatches you, you must respect their boundaries.
• Non-Consensual Recording: Take screenshots, audio recordings, or video recordings of other users during 1-on-1 calls or private chats without their prior express written consent.
• Scams & Solicitation: Solicit money, promote financial schemes, sell commercial goods or services, or execute deceptive fraud.
• Spam & Automation: Use automated bots, scrapers, or scripts to access or harvest information from our Services.

5. 1-on-1 Calls & In-App Communications

Winter offers peer-to-peer real-time video and audio conversations powered by WebRTC:

• Calls are encrypted end-to-end between participants. Winter does not listen to, decrypt, record, or store your live audio or video streams.
• Either caller has the unilateral right to end a call at any time for any reason.
• You can immediately block and report any user who displays inappropriate behavior directly from the call screen or chat interface.

6. Virtual Coins, Talk-Time Credits & Purchases

Winter may offer virtual items, such as coins or call credits, to access premium calling minutes or digital interactions:

• Limited License: Virtual Coins are licensed to you on a limited, personal, non-transferable, and revocable basis. They hold no monetary value outside the application and cannot be exchanged for cash.
• Authorized Billing: Purchases are securely processed through the official Google Play Billing system or authorized payment partners. Winter never stores your credit card details or bank passwords.
• Refund Policy: All purchases of virtual coins or credits are final and non-refundable once delivered, except as required by applicable law or Google Play policies.

7. Safety Disclaimer & In-Person Meetings

8. Intellectual Property & Rights You Grant

All trademarks, designs, UI elements, and software code associated with Winter belong exclusively to Winter App Inc. We grant you a limited, non-exclusive, non-sublicensable license to use our application for personal, non-commercial dating purposes.

You own the photos and bio information you upload. By posting content to your profile, you grant Winter a limited license to host, display, and format your content solely for the purpose of operating and providing our Services.

9. Suspension & Account Termination

We reserve the right to investigate reports and suspend or permanently terminate any account that violates these Terms, our Community Guidelines, or poses a threat to user safety, without prior notice.

You may terminate your account at any time directly through the app settings under Settings > Account > Delete Account.

10. Disclaimers & Limitation of Liability

WINTER IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, COMPLETELY ERROR-FREE, OR THAT ANY SPECIFIC NUMBER OF MATCHES WILL OCCUR.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WINTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OF THE SERVICES OR INTERACTIONS WITH OTHER USERS.

11. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

12. Contact & Legal Support

If you have questions regarding these Terms of Use, please contact our legal desk: